Orientation Tour

May 09, 2008 at 8:30 AM - 9:30 AM
Members: Free / NonMembers: Free

Join the Hill Library’s Business Information Specialists as they introduce you to the Hill Library's diverse resources and help you find the business information you need to succeed.

Make Sure Your Brand Inspires Your Employees!

May 23, 2008 at 8:00 AM - 9:00 AM
Members: $25.00 / NonMembers: $35.00

Karl Speak will explain how Internal Brand Building, used as an internal business strategy, can allow you to harness the power of your employees to build stronger relationships with your customers. Most people think of brand just in terms of logos and taglines but at the core of every strong brand is an organization that is engaged and passionate about the way its employees make a difference for its customers.

Researching a Company - Online Training

May 14, 2008 at 10:30 AM - 11:30 AM
Members: Free / NonMembers: $20.00

Want to find out more about a company’s financials, executives, or current activities? Join us for an overview of Hill’s resources for finding information on public, private, international, and nonprofit organizations. This class uses HillSearch databases and is intended to train current and prospective HillSearch members. All log-in information for accessing this online training class will be emailed to you after registration.

HillSearch Basics Online

May 15, 2008 at 10:00 AM - 11:00 AM
Members: Free / NonMembers: Free

A HillSearch membership provides you with a powerful collection of online business research tools. Learn how to use these tools to create prospect lists, research companies and industries, search for news and feature articles, and investigate customer demographics. All log-in information for accessing this online training class will be emailed to you after registration.

Article Searching - Online Training

May 21, 2008 at 10:30 AM - 11:30 AM
Members: Free / NonMembers: $20.00

Searching for articles in the business press will provide you with crucial information from reliable sources to augment just about any kind of research. Learn to use Hill Library databases to locate industry reports and company profiles, along with articles on management trends and regional market information. This class uses HillSearch databases and is intended to train current and prospective HillSearch members. All log-in information for accessing this online training class will be emailed to you after registration.

HillSearch Basics Online

May 22, 2008 at 10:00 AM - 11:00 AM
Members: Free / NonMembers: Free

A HillSearch membership provides you with a powerful collection of online business research tools. Learn how to use these tools to create prospect lists, research companies and industries, search for news and feature articles, and investigate customer demographics. All log-in information for accessing this online training class will be emailed to you after registration.

Creating Business Lead Lists - Online Training

June 04, 2008 at 10:30 AM - 11:30 AM
Members: Free / NonMembers: $20.00

Learn to use advanced search techniques in the Dun & Bradstreet Total database to build highly targeted B2B sales lead lists, or business competitor lists. Create lists of actual businesses by geography, industry, company size, executive title, and more. This class uses HillSearch databases and is intended to train current and prospective HillSearch members. All log-in information for accessing this online training class will be emailed to you after registration.

Researching an Industry - Online

June 18, 2008 at 10:30 AM - 11:30 AM
Members: Free / NonMembers: $20.00

Join us for an overview of Hill’s resources for conducting industry research and learn how to identify industry classifications, find statistics and trends, and locate the industry leaders. This class uses HillSearch databases and is intended to train current and prospective HillSearch members. All log-in information for accessing this online training class will be emailed to you after registration.

10th Annual AAM Small Business Expo & Conference

May 15, 2008 at 8:00 AM - 4:30 PM
Members: $35.00 / NonMembers: $35.00

This one-day Expo & Conference targeted for startup and established businesses offers quality educational programming, promotes active networking, and orchestrates opportunities for commerce. Hill Library members register at half price. Enter "JJHILL-TIX" when registering. Register at www.usamicrobiz.org/expo. For parking and directions please visit: http://www.minneapolisconventioncenter.com/public/directions.asp

Return on Customer: Creating Maximum Value From Your Scarcest Resource

May 21, 2008 at 7:30 AM - 9:00 AM
Members: Free / NonMembers: Free

Join us to discuss "Return on Customer", a recent work by Don Peppers and Martha Rogers, who kicked of the CRM revolution with The One to One Future in the mid-90s. "Return on Customer" explores how to create shareholder value more efficiently by concentrating on customer metrics. By paying close attention to customer metrics, companies can improve their profitability, grow revenue, defend against market swings while building long-term enterprise value. During part of our discussion, Martha Rogers will join us by phone to answer our questions. The free “Business Smarter Book Club” is a recurring event for business owners who want to explore and discuss business books. A joint effort of Concordia University of St. Paul and the James J. Hill Reference Library, the next “Business Smarter Book Club” will be held from 7:30 to 9:00AM, on Wednesday, May 21, 2008, at the Buenger Education Center, 200 Syndicate North, park in Lot E, West of Hamline across from Learning Center for free.

Use Referrals to Grow Sales

May 28, 2008 at 8:30 AM - 11:00 AM
Members: $40.00 / NonMembers: $50.00

Back by popular demand, Tony Rubleski is coming to the Twin Cities to tell us how to: • Generate more referrals • Capture the attention of the 21st century customer • Creative and low cost ways to stay in contact with clients and prospects • The concept of “MIND CAPTURE” and how top marketers use it to get the edge • Proven ways to lower your marketing costs, and turn your customers into raving fans Tony is president of Mind Capture Group and author of the marketing book Mind Capture which has been praised by many of the top marketing minds in the country. Tony’s work has been featured in Bottom Line Magazine, The Detroit Free Press, the FOX TV network, Entrepreneur Magazine Radio and countless business publications and newsletters. He was also a part of the bestselling book Walking With the Wise Entrepreneur in which he was selected to be a contributing author along with Donald Trump, Bill Gates, Brian Tracy and many other top business minds. Sponsors: James J. Hill Reference Library and Minneapolis/Saint Paul Business Journal

SHARP UpSwing Business EXPO

See details for registration info.

May 28, 2008 at 5:00 PM - 7:30 PM
Members: Free / NonMembers: Free

The SHARP UpSwing Business EXPO is the strongest networking event and trade show for leaders of companies in a variety of industries and professionals with an appreciation of networking and visibility for the growth of their businesses. It attracts quality attendees and decision-makers, making it one of the most popular B2B networking events in the Twin Cities. May 28, 2008, starts at 5:00 PM At the Metropolitan Ballroom 5418 Wayzata Blvd. Golden Valley, MN 55416 Event Time: 5:00PM to 7:30PM Attendance Fee: Business Card