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Does the James J. Hill Reference Library have a defined
marketplace niche?
Are my conversations with a Business Specialist confidential?
Is the James J. Hill Reference Library available for
anyone to use?
Is the James J. Hill Reference Library a public library?
Who uses the Library's services?
How many inquiries does the Library handle each year?
Is the Library's staff adequately experienced to handle
my business questions?
How are research requests made to the Library?
Does it cost money to use the Library's research services?
Does the Library provide customized research and analysis?
Can someone show me how to use the Library's resources
and how to conduct business research?
What are the Library's policies regarding fair use
and copyright?
Is the James J. Hill Library's physical structure
historically significant?
Can I find information on James J. Hill at the Library?
What is the difference between secure sign in and standard sign in?
Does the James
J. Hill Reference Library have a defined marketplace niche?
In 1976, the James J. Hill Reference
Library chose a niche that reflected its benefactor's legacy:
business. Today, the Library has become the singular outstanding
private business library in the country. Focusing on serving
the needs of small business, the Library's collection and
Business Information Specialists help patrons access the practical
business information they need to succeed to create "informed
business strategy." In addition, the Library serves a broad
constituency including educators, students, entrepreneurs, start-up
companies, single practitioner consultants, government employees,
journalists, individuals and employees of other nonprofit organizations.
Are
my conversations with a Business Specialist confidential?
Absolutely. Hill Business Information
Specialists and researchers realize that oftentimes patrons want
information to help start a new business or expand an existing one.
Every conversation you have with a Hill Specialist - in the Library,
on the phone, via email or over the Internet - is strictly confidential.
Is
the James J. Hill Reference Library available for anyone to use?
Yes. There are many people who
are unaware that the James J. Hill Reference Library is free and
open to the public year-round. HillSearch memberships are restricted
to small businesses, students and individuals who don't use subscription
databases on a regular basis.
Is
the James J. Hill Reference Library a public library?
No. The Library is classified
as a "special" library. It is funded by a Hill endowment,
membership fees, donations and private sources. "Public"
implies that a library is tax supported.
Who
uses the Library's services?
The Library's collection and
staff are geared towards serving the business information needs
of small business, educators, students, entrepreneurs, start-up
companies, single practitioner consultants, and employees of other
nonprofit organizations. In addition, hundreds of professional
historians and researchers visit the Library each year to study
our extensive historical business collection featuring the complete
personal and business papers of James J. Hill, Louis W. Hill,
Reed/Hyde and other collections.
How
many inquiries does the Library handle each year?
In all, the Library fields about
50,000 inquiries annually, in addition to the millions of visitor sessions we see on our various Web properties each year. The Library's Business Information Specialists
provide assistance to clients in person, enabling them to do their
own research, and to clients who make off-site requests via the
Web site, phone or email.
Is
the Library's staff adequately experienced to handle my business
questions?
The combined business research
experience of the Library's professional staff exceeds 150 years.
All Hill Business Information Specialists are masters-degree trained
professional researchers and librarians. They relish the toughest
business questions, including: "What's the wholesale price
of African dried black shark fin in Singapore."
How
are research requests made to the Library?
Many clients access the Library's
extensive resources by phone (651-265-5500), fax (651-265-5520), email (info@jjhill.org)
and the World Wide Web via Live Chat. Others pay a personal visit
to the Library, located at 80 West 4th Street in downtown St.
Paul, MN.
Does
it cost money to use the Library's research services?
The Library's Reference Services
provides assistance at no cost to visitors and callers, helping
them quickly and expertly locate information. Nominal fees in Reference
Services are charged for photocopying, printing or downloading CD-ROM
material. The Hill Library also offers a number of online programs available for free, membership programs, and fee-based research services.
Does
the Library provide customized research and analysis?
Yes. The Library's fee-based research and document delivery service was created in 1993 to respond to
client requests for customized business research and analysis. Trained
staff can take an information request from the beginning or take
over when a request requires more in-depth research than reference
assistance provides.
Can
someone show me how to use the Library's resources and how to conduct
business research?
.Yes. There are business information
search training sessions held at the Library, and online, and a Business Information
Specialist would be happy to travel to your organization. Call
651-265-5500 or
email
info@jjhill.org
and ask for the marketing department.
What are the Library's policies regarding fair use and copyright?
The James J. Hill Reference
Library cannot give legal advice or offer opinions on what is
permitted or prohibited. However, for the convenience of our patrons,
we have created Copyright
Guidelines which should help you better understand what you
may and may not download/print/use in your research. For further,
authoritative information on copyright, please refer to Title
17 of the United States Code.
Is
the James J. Hill Library's physical structure historically significant?
Yes. It is included in the National
Register of Historic Places and considered one of the best examples
of Beaux Arts architecture in Minnesota. Indeed, those who have
not visited the Library's Great Reading Room are missing a visual
delight and serene spot for conducting research. Clients are encouraged
to visit and enjoy a cup of fresh coffee.
Can
I find information on James J. Hill at the Library?
Absolutely. James J. Hill is truly the epitome of a person who lived the American business dream by making use of credible and relevant information. Learn more about James J. Hill and the history of the Hill Library.
What is the difference between secure sign in and standard sign in?
Secure sign in provides you with extra protection for your information transmission using SSL (Secure Sockets Layer) technology. However, secure mode tends to be slower. If you received an error message when you tried to use our secure sign in, sign in using our standard server.
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